Rent a car
Business rental
Member benefits
Contact and help
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Rent a car
Business rental
Member benefits
Sitemap
An overview of all HAK rent a car website pages in one place.
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Main pages
Rent a car
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Book a vehicle
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Business rental
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Member benefits
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News
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Contact and help
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help
Help center
Vehicle pick-up
9 questions
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Can the rental vehicle be taken on a ferry?
Can I cross the border with the rental vehicle?
Can I pay by credit card in instalments?
Is there a mileage limit during the rental?
What is additional damage cover?
Is the vehicle picked up with a full tank?
What documents do I need when picking up the vehicle?
Can I leave a cash deposit?
What is a pre-authorisation/deposit?
When booking
5 questions
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Do I get additional benefits as a HAK member?
Where can I pick up the vehicle?
Can I choose a specific car model?
Do I need a credit card to make a booking?
Do I need a driving licence and an ID card to make a booking?
During the rental
8 questions
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How do I secure the vehicle when parking and leaving it?
Are drivers and passengers allowed to smoke in the vehicle?
Does the rental vehicle have mandatory equipment and where is it?
What if the document wallet or the vehicle's licence plates are lost or stolen?
Can I travel to the islands or cross the border during the rental?
Can I rent a GPS or a child seat?
How can I extend the rental period?
What should I do if there is a problem with the vehicle or a traffic accident?
Returning the vehicle
5 questions
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Can my credit card be charged after the rental?
When will the pre-authorisation amount be released?
How and when is damage charged if the vehicle is damaged?
When can I return the vehicle?
Where can I return the vehicle?
Membership and benefits
2 questions
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How can I become a member?
What benefits do I get as a member?
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News
New in our offer: vehicles with a tow bar
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Zagreb has a new rent a car location – no hidden costs, backed by HAK
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ALL-SEASON TYRE TEST: For the first time, a product has received a very good rating!
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You can use the HAK rent a car service through the smartphone app!
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Long-term vehicle rental – improve efficiency and reduce costs
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Rent a vehicle stress-free!
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New feature
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HAK launches a vehicle rental service
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gavel
Legal documents
Damage price list
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Cookie policy
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General vehicle rental terms
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